What happens next?

Your gas installation

  • You request an appointment for your free no-obligation quotation at a time that is convenient for you.
  • We confirm the agreed date and time and let you know the name of the Technical Advisor who will be coming to see you.
  • When our Technical Advisor visits you they will assess your current heating system and discuss with you your future heating requirements, including any plans you may have for your home i.e. extension, loft conversion etc.
  • Our Technical Advisor will recommend the most effective central heating solution and give you an indication of the savings you could expect to make on your heating bills.
  • We will then provide you with a free no obligation fixed quotation making sure we have provided you with the best possible advice. We will also discuss the various flexible payment options and special offers we have available.
  • Once you have decided to take advantage of our fantastic offers, we will make arrangements for one of our CORGI registered installers to carry out a Technical Survey. On completion of the survey we will agree a date and time convenient for you to have your new high efficiency boiler / system installed.
  • Our CORGI registered installers will install your new boiler with the minimum fuss and disruption as possible, and take care to clear up afterwards.
  • You have total piece of mind that once the installation is complete we will ensure that it is all working as it should be and you are happy with every aspect before we leave you to enjoy the benefits of your new boiler / central heating system. All installations come with a free 2 year parts and labour guarantee, and if that wasn’t enough we will also for the 1st year provide you with free subscription to shield – our fully comprehensive central heating system cover.

Your electrical installation

  • You now have the opportunity to meet us face to face to discuss the re-wiring of your home with one of our representatives. You will want to know what happens once you have accepted our quotation. First of all we will contact you to agree a convenient date for an electrician to start work.
  • Arriving on the agreed date, your SEC electrician will talk through and agree with you the job details and the most convenient order in which to carry out the work. This will give the electrician the opportunity to re-confirm that all your electrical needs are being met and to advise you accordingly. He will also discuss the areas in which the work will be carried out and will advise if carpets or furniture need to be moved.
  • When work begins, the electrician will pay particular attention to quality of finish and ensure that every aspect of the installation meets the latest electrical industry safety standards. Only electrical products, such as switch sockets, that meet the strictest quality control will be used when re-wiring your home.
  • During installation, as is often the case with these things, you may feel that your home would benefit with additional switch sockets or an extra lighting point, then don't hesitate to ask the electrician, he will be happy to give you a price there and then.
  • Although painting and redecoration are not automatically covered by our quotation, the electrician will, nevertheless, make every effort to minimise disturbance to the decor of your home.
  • The electrician will run through the completed installation with you to ensure you are satisfied with the work carried out. To make things even simpler, he will also collect your payment thus saving you the cost and inconvenience of postage.