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Useful numbers and information

  • Gas emergency - if you smell gas call 0800 111 999
  • Maintenance and protection general enquiries 0845 078 6771
  • Maintenance and protection application hotline 0845 076 0525
  • Breakdown and emergencies 0845 078 6771
  • Gas central heating installations 0845 070 2056
  • Landlord enquiries 0845 076 0525
  • Electrical wiring and shower installations (England and Wales only) 0845 070 2056
  • Website address www.ssehomeservices.co.uk
  • Email address: home.services@scottish-southern.co.uk
  • Changing your electricity or gas supply:

- www.southern-electric.co.uk

- www.hydro.co.uk

- www.swalec.co.uk

talk and BT customers will be charged a maximum of 2p per minute for 0845 calls. A call set-up fee of 6p per call will apply. If you use another telephone service provider you should check what the cost of the call will be. Gas Installations - Lines open 8am to 8pm Monday to Friday and 8am to 2pm Saturday. Electrical installations - Lines open 8.30am to 5pm Monday to Thursday and 8.30 to 4.30pm Friday.